N.Desai, R.Bradshaw, S.Matott, S.Bittner, S.Coghlan, R.Evard, C.Lueninghoener, T.Leggett, J.-P.Navarro, G.Rackow, C.Stacey, T. Stacey, "A Case Study in Configuration Management Tool Deployment," Preprint ANL/MCS-P1288-0905, September 2005. [pdf]
While configuration management systems are generally regarded as useful, their deployment process is not well understood or documented. In this paper, we present a case study in configuration management tool deployment. We describe the motivating factors and both the technical considerations and the social issues involved in this process. Our discussion includes an analysis of the overall effect on the system management model and the tasks performed by administrators.